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Service Technician Nalley Volkswagen in Alpharetta, GA at Asbury Automotive Group, Inc.

Date Posted: 11/1/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/1/2018

Job Description

Overview

Nalley Volkswagen, a subsidiary of Asbury Automotive Group (NYSE:ABG), a Fortune 500 public automotive retailer with 80 plus retail locations and 25 collision centers is currently seeking Service Technicians! We are looking for a driven, dedicated individual that is excited at the opportunity to join a successful team, and continue to drive home the culture of success that has been built.

Why Asbury? Asbury offers the advantages only a major dealer group can. 25,000 available vehicles in stock to sell, 500+ cars sold daily, 4,500+ vehicles serviced daily, 8,000 team members to build relationships with and 8 million happy customers to provide customer service to! Asbury is one of the largest franchised auto retailers in the United States with over $6.5 billion in total revenue in 2017, and we are continuing to expand our workforce!

Responsibilities and Qualifications

The 'B' Level Service Technician has the responsibility of understanding and completing routine repairs necessary for the repair of customer vehicles. This individual will perform general repairs and diagnosis with some assistance.  These repairs include but are not limited to light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators) HVAC systems, steering & suspension systems. This individual will have a majority of their manufacture certifications.

  • Make accurate use of the multi-point inspection form on each vehicle
  • Document all work performed and recommended on assigned repair order
  • Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
  • Maintain technician proficiency as specified by Asbury standards
  • Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
  • Perform all levels of diagnosis and repair on vehicles
  • Perform all levels of preventive/routine maintenance services
  • Utilize product and technical training as assigned by the manufacturer and management
  • Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
  • Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores
  • Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
  • Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees
  • Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced
  • Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information
  • ASE certifications heavily preferred
  • Manufacturer certifications heavily preferred
  • Previous automotive technician experience required
  • Must have basic tools
  • Must have great technical and mechanical skills
  • Must be a team player and have the ability to work repetitively on complex tasks
  • Must be a minimum of eighteen years of age
  • Must have a valid driver’s license
  • Must be able to pass pre-employment screening (background & drug test)
Total Rewards

Pay & Benefits

  • Weekly pay
  • Paid time off (PTO) and holidays for full-time positions
  • Three affordable healthcare plans to select from that meet your healthcare needs along with two dental plans and optional vision coverage
  • Dedicated health concierge service
  • Virtual office visits through Teladoc if you elect medical coverage
  • Specialty pharmacy and pain management programs included with elected medical coverage
  • Promotional pricing for LASIK and PRK procedures if you elect vision coverage
  • Company contribution to HSA program
  • Flexible Spending Accounts (FSA) for Health Care and Dependent Care eligible expenses that allow you to save pre-tax dollars up to $2,600 for healthcare expenses and $5,000 for dependent care, per calendar year
  • Uniforms and launder services provided for select positions
  • Relocation packages available for select positions
  • Tool allowances available for select positions
  • Complimentary Basic Life Insurance

Long Term Incentives & Retirement

  • 401 (K) company match plan available for full-time and part-time team members

Life & Leisure

  • Discounts at participating local businesses
  • Discounts on vehicle purchases and services
  • Wellness programs
  • On-site health fairs and seminars
  • Life management services
  • Employee Assistance Program (EAP) on the day you are hired at no cost to you. This coverage provides you and all members of your household confidential access to unlimited phone consultations, limited private consultations for issues with drug or alcohol abuse, marital and relationship counseling, parenting issues, stress, as well as bereavement counseling, crisis intervention, financial counseling, legal counseling, discounts and referrals.

Learning & Development

  • Paid training for most positions
  • On-site training and online digital training programs
  • Educational reimbursement program for technicians
  • College Scholarship Program is available for eligible dependents of Asbury employees
  • Continuous new e-Learning opportunities
  • Asbury ethics, integrity and diversity training
  • Management/leadership development

Recognition

  • Service Anniversary Milestone Program
  • Technician Guild Program

Perks

  • Complimentary lunch provided at select locations at dealer discretion
  • Company social events
  • Gym membership discounts
  • Employee referral program to earn additional income

Safety

  • Return-to-Work Program for workers who are injured while on the job
  • Safety training that is tied to your specific position, so you get the training most pertinent to your career

* Rewards may vary by employment site and are subject to change at any time.