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Evening Service Manager Honda of South Point in Durham, NC at Asbury Automotive Group, Inc.

Date Posted: 8/31/2018

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:

Job Description


**Attention Automotive Service Professionals**

Are you an Experienced Service manager who is seeking a company that can offer weekly pay,unlimited growth, fantastic compensation and a true work life balance PLUS Saturdays off?

If so Crown Honda of Southpoint has an amazing opportunity for you !!!

We are now seeking a Service Manager for our Evening Shift

The hours for this position will be:

Monday-Thursday 2pm-12am

Sunday 11am-5:30pm

Yes... thats right !!!


Availability to the schedule above is required, if you are unable to commit to the times listed above please do not apply to this particular ad.

We encourage you to visit our careers page @ for other opportunities that may suit your desired schedule needs.

Crown Honda of Southpoint is a subsidiary of Asbury Automotive Group (NYSE:ABG), a Fortune 500 public automotive retailer with 80 plus retail locations and 25 collision centers! 

Crown Honda of Southpoint is committed to making sure our guest have an exceptional experience because we are a part of the Southpoint-Durham community. We have a commitment to the local economy, public school systems, and the charities in the area!

Responsibilities and Qualifications

The primary responsibility of the Service Manager is to oversee the service department and drive operational success; technicians, service advisors, service call center, lot attendants, detailers and shuttle driver, etc. 

  • Manage employee schedules and pay plans 
  • Forecast goals and objectives for the department and strive to meet them
  • Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs
  • Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
  • Attend manager meetings and conduct service department meetings
  • Prepare and administer an annual operating budget for the service department
  • Maintain Asburys specified service customer pay gross profit growth
  • Maintain technician proficiency as specified by Asbury standards
  • Partner with technical schools to recruit technicians
  • Partner with OEM and other third party vendors
  • Handle and resolve customer complaints
  • Motivate, train, develop and reward employees
  • Communicate with customers about maintenance and service work needed effectively
  • Continue to maintain Asbury's value, quality, and integrity
  • Other duties to be determined by management
  • Strong customer service skills are a must
  • Must be able to manage a team, motivate and develop
  • Experience with CDK or other automotive software required
  • Strong technical aptitude is required
  • Proven track record to grow the fixed operation business through excellent CSI, advertising, managing utilization and proficiency of the shop
  • Must have 3+ years as an automotive Service Writer/Service Assistant Manager
  • Previous automotive Service Management experience is required
  • Must be able to manage in a fast paced work environment
  • Must be able to pass pre-employment screens (background & drug test)
Total Rewards

Pay & Benefits

  • Weekly pay
  • Paid time off (PTO) and holidays for full-time positions
  • Three affordable healthcare plans to select from that meet your healthcare needs along with two dental plans and optional vision coverage
  • Dedicated health concierge service
  • Virtual office visits through Teladoc if you elect medical coverage
  • Specialty pharmacy and pain management programs included with elected medical coverage
  • Promotional pricing for LASIK and PRK procedures if you elect vision coverage
  • Company contribution to HSA program
  • Flexible Spending Accounts (FSA) for Health Care and Dependent Care eligible expenses that allow you to save pre-tax dollars up to $2,600 for healthcare expenses and $5,000 for dependent care, per calendar year
  • Relocation packages available for select positions
  • Complimentary Basic Life Insurance

Long Term Incentives & Retirement

  • 401 (K) company match plan available for full-time and part-time team members
  • Performance bonuses

Life & Leisure

  • Discounts at participating local businesses
  • Discounts on vehicle purchases and services
  • Wellness programs
  • On-site health fairs and seminars
  • Life management services

Learning & Development

  • On-site training and online digital training programs
  • College Scholarship Program is available for eligible dependents of Asbury employees
  • Continuous new e-Learning opportunities
  • NADA executive development program
  • Asbury ethics, integrity and diversity training
  • Management/leadership development


  • Service Anniversary Milestone Program


  • Company social events
  • Gym membership discounts
  • Employee referral program to earn additional income


  • Return-to-Work Program for workers who are injured while on the job
  • Safety training that is tied to your specific position, so you get the training most pertinent to your career

* Rewards may vary by employment site and are subject to change at any time.


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