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BMW Service Advisor at Crown Automotive of Richmond in Richmond, VA at Asbury Automotive Group, Inc.

Date Posted: 5/25/2018

Job Snapshot

Job Description


**Want to expand your Career?  Join the Crown BMW Richmond Team**

Now Hiring for Service Advisor, the liason between our customers and service technicians when determining issues with the vehicles and documenting all necessary repairs.  

Weekly Paychecks | High Income Earning Potential | Total Rewards Benefits Package

Asbury Automotive Group (NYSE: ABG), headquartered in Duluth, GA, is one of the largest automotive retailers in the U.S. with revenues over $6.5 billion. Built through a combination of organic growth and strategic acquisitions, Asbury now operates over 80 dealerships and 25 collision centers!

Find Us On the Map: 

Responsibilities and Qualifications
  • Generate service order estimates and quotes for customers
  • Schedule appointments and maintain an organized schedule
  • Conduct post-repair follow ups with customers
  • Listen and resolve customer complaints
  • Educate and sell vehicle warranties to customers by maintaining Asbury standards of value, quality, and integrity
  • Prior Service Advisor/Service Writer experience preferred
  • BMW and CDK experience is a PLUS

Additional Qualifications:

  • Motivation to be successful
  • Excellent customer service skills
  • Prior sales experience a plus
  • Must be able to manage in a fast paced work environment
  • Self-starter and team player
  • Maintain professional appearance
  • Must be able to pass pre-employment screens (background & drug test)
Total Rewards
  • Weekly Pay Checks
  • Paid Training
  • 401(k) Retirement Plans available (plus company match)
  • Paid time off (PTO) and recognized holidays 
  • Medical, Dental, and Vision Coverage Plans available (plus promotional pricing for LASIK and PRK procedures)
  • Virtual Teladoc included with medical coverage
  • Free Metabolic Syndrome Biometric Screening and access to a 'smart' Health Questionnaire with health benefits
  • Dedicated health concierge service
  • Health Savings Account (HSA) Program (plus company contribution)
  • Flexible Spending Accounts (FSA) for Health Care and Dependent Care eligible expenses per calendar year
  • Complimentary Basic Life Insurance
  • Short Term and Long Term Disability Packages
  • Employee Assistance Program (EAP)
  • Employee Wellness Program
  • Employee Referral Bonus Program
  • Employee Pricing & Discounts Available
  • Internal Transfers & Promotions 

If you have experience in any of the following apply now! Service Advisor, Sales Advisor, Service Consultant, Automotive Service Sales, Auto Service, Vehicle Service Sales, Auto Customer Service, Service Agent, Service Estimator, Estimator, Vehicle Estimator, Auto Estimator, Automotive Estimator.